Category Archives: Prison Communication

Securus Technologies Help Link Prisoners and Families

Securus Technologies is a communications company that links families of people who are in prison with their loved ones who are incarcerated. It is one of the largest of such companies, currently with over 1.2 million incarcerated being served and over 3,400 correctional institutions, law enforcement agencies, and safety organizations as clients.


The Securus communications features have provided a link for inmates to stay in touch with their families while they are incarcerated. It has been shown that inmates who are able to stay in communication with family do better when they are released from prison in adapting to society.


There are several plans from which to choose in establishing the communications connection. The direct bill, the collect plan, inmate pay, and the pre-payment plan. There is also a video plan where inmates and their families can participate in a live streaming connection which is just as good as the family visiting the prison as everyone is live on air during the hookup. This saves time and money for the family as they don’t have to take the time and expense to travel to the correction facility to see their loved one.


The corrections institutions who have to use Securus over the years are very pleased with the results, not only of the ease in which families can connect with inmates, but also with the security and leading technologies efforts. The recent acquisition of JPay by Securus has prompted acclaim from clients regarding how electronic payments have improved.


The use of JPay has enhanced ease of use of these technologies and it has also the ability of correctional facilities to thwart crime, reduce recidivism, and to stop waste. This new feature gives inmates the access to a variety of services such as games, books, music, education, shopping, and email. The overall feeling about these new items is demonstrated positive.

Securus Technologies – Exceeding Customers’ Expectations since Three Decades of Service

The number of companies in the correctional sphere has been increasing rapidly in the last few years, giving rise to heavy competition in the industry. However, one of the enterprises in this sector that have been largely unmoved from its top position even after the surge in competition is Securus Technologies. It began operations in the year 1986 and since then has dominated the crime prevention and inmate communications sector. The company is credited with innovating and modernizing the correctional industry and bringing to life many of the technologies that were earlier thought to be impossible in the industry. One of the recent additions to its service portfolio is the video visitation service that allows the inmates to talk to their loved ones through their Android or Apple smartphone or tablet.


It is a well-known fact that many of the inmates and their families struggle to keep up with the increasing prices of calling cards and phone services in the correctional industry. However, Securus Technologies has been able to maintain the costs of its services low to ensure that the customers can use its services without thinking twice about the price. Rick Smith, CEO of Securus Technologies, said in an interview that company is always researching and developing new technologies and hopes to bring the costs of its services lower while increasing communication opportunities in the future. The technology offered by Securus Technologies is seamless for inmate communication, and the company has developed its own operating system named ConnectUs to ensure smooth services.


Securus Technologies has grown tremendously in the past few years, and it is mostly because the company has never moved its focus from research and development. In an industry that is fast-paced and highly demanding, Securus Technologies has been able to ensure that it meets the customers’ expectations and provide inmates with reliable and economical means to communicate with their loved ones regularly.